Can you move my existing website for free?
Yes. Every plan includes free website migrations. Tell us where your site is now and we’ll handle the move.
How is my plan set up?
Your cPanel account is created automatically as soon as your payment is received, and your login details arrive by email. Paying by Interac e-Transfer? Your account is activated once we confirm the transfer, usually within 1 business day.
Where are your servers located?
Your website is hosted on enterprise NVMe servers in secure U.S. data centres, through our infrastructure partner. Digital Paradise Ltd. is a Canadian-owned company based in Toronto: we handle your billing in CAD, your invoices with GST/HST and your support.
Do I get a free domain?
Yes — the Business Cloud plan includes a free .ca or .com domain on 1-year and 3-year plans. Other plans can add a domain at checkout.
Already a customer? Where do I log in?
Log in to your client area to pay invoices, open cPanel with one click, upgrade your plan or open a support ticket. Step-by-step guides (cPanel login, pointing your domain, email on your phone) are in our Help centre.
Where can I read the hosting policies?
Our Privacy, Cookie, Terms of Use, Acceptable Use, Payment and DMCA policies are all on the Legal page.